How do I clear my browser cache?

Creation date: 10/17/2024 1:36 PM Updated: 10/17/2024 1:58 PM cache clear cookie cookies delete refresh

On some occasions, the AppKu™ team or your manager may ask you to "clear your cache" or "refresh your browser". Here's how to do just that in the 2 most popular web-browsers:

First, open your browser, and navigate to the relevant web application (if you don't have it open already).

Follow the instructions below based on the browser you're using (unsure? click here).

Chrome

Click the icon next to the URL/Search bar, then select "Site settings".
In the new "Settings" tab that opened, click the "Delete data" button, followed by "Delete" in the prompt.
Close the "Settings" tab.
On the original page (tab), refresh your browser cache by hitting: CTRL+F5This will cause the page to reload. If the hotkey doesn't work, hold SHIFT and click the browser refresh button.

Internet Explorer

Click the icon next to the URL/Search bar, then select "Cookies and site data".
If any cookies are listed, click "Cookies (...)" and proceed to the next step.
In the dialog that appears, select the domain name, then click the "Remove" button.

Click this button:
Do NOT click "Block" or your application may stop functioning.
Click "Done" to close the dialog.
Now refresh your browser cache by hitting: CTRL+F5This will cause the page to reload. If the hotkey doesn't work, hold SHIFT and click the browser refresh button.

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For AppKu™ Plan customers with active subscriptions.

How do I clear my browser cache?

Chrome

Internet Explorer

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